Privacy Policy

1. Information We Collect

We collect information you provide directly and data generated when you use the platform, including:

• Account details such as name and email address
• Optional profile information you choose to add
• Study materials you upload (documents, notes, and similar content)
• Payment-related information processed by our payment partners (we do not store full card details on our servers)
• Usage data such as feature interactions, device type, and log data to operate and improve the service

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve Zipaara.io features (notes, flashcards, quizzes, podcasts, and related tools)
• Process subscriptions and transactions
• Send service updates, security alerts, and support responses
• Monitor performance, troubleshoot issues, and prevent fraud or abuse
• Comply with legal obligations

3. Your Study Content

Content you upload remains yours. We process it only to deliver features you request within your workspace. We do not sell your study materials, and we do not use your private uploads to train public AI models.

4. Data Sharing

We do not sell your personal data. We may share limited information with:

• Payment processors to complete transactions securely
• Cloud infrastructure and service providers that help us host and operate Zipaara.io under confidentiality obligations
• Law enforcement or regulators when required by applicable law or valid legal process

5. Data Security

We apply reasonable technical and organizational safeguards, including encryption in transit, access controls, and monitoring. No online service can guarantee absolute security, but we work to protect your data against unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only as long as needed to provide the service, resolve disputes, enforce our agreements, and meet legal requirements. You may request deletion of your account and associated data subject to applicable retention limits.

7. Your Rights

You may have the right to:

• Access a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Withdraw consent for optional processing where consent is the legal basis

To exercise these rights, email support@zipaara.io. We will respond within a reasonable timeframe.

8. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can manage cookies through your browser settings; disabling some cookies may affect how certain features work.

9. International Users

Zipaara.io is operated from India. If you access the service from other regions, your information may be processed in India or in locations where our service providers operate, subject to appropriate safeguards where required.

10. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of Zipaara.io after changes take effect means you accept the revised policy.